Refund and Return Policy
Last updated: November 26, 2025
Thank you for shopping with Sockspree. We strive to ensure your satisfaction with every purchase. If you are not entirely happy with your item, we're here to help.
14-Day Return Policy
You have 14 calendar days from the date of delivery to return eligible items for a refund or exchange.
To be eligible for a return, your item must meet the following conditions:
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It must be unused and in the same condition that you received it.
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It must be returned in its original packaging.
How to Initiate a Return
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Please contact us at contact@sockspree.com to inform us of your intention to return an item.
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Provide your order number, the item(s) you wish to return, and the reason for the return.
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Our customer service team will guide you through the process and provide you with a return authorization.
Return Shipping
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Customers are responsible for return shipping costs unless the return is due to a mistake on our part or a defective product.
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We recommend using a trackable shipping service to ensure the safe return of your item.
Refund Processing
Once your return is received and inspected, we will notify you via email about the approval or rejection of your refund. If approved, your refund will be processed, and a credit will automatically be applied to your original payment method within a certain number of days (which depends on your bank or payment provider).
Exchanges
If you wish to exchange an item, please follow the return process outlined above, and then place a new order for the item you desire. Exchanges are processed separately from returns.
Damaged or Defective Items
If you receive a damaged or defective item, please contact us immediately at contact@sockspree.com. We will provide instructions on how to proceed with a replacement or refund.
Contact Information
If you have any questions or concerns about this Return and Refund Policy, please contact us at contact@sockspree.com.